No utility disconnections during civil emergency

Mar 16, 2020

Hallowell — Maine's Public Utilities Commission has directed that no utilities will be disconnected during the civil state of emergency declared by Gov. Mills.

The commission announced Monday afternoon that all electric transmission and distribution utilities, natural gas utilities, water utilities, and telephone Providers of Last Resort (POLR) service will not engage in any disconnection activity until further notice. This includes the issuance of disconnection notices and actual service disconnections for all customers.

“No one will lose utility service or be threatened with disconnection during this civil emergency,” said Chairman Philip L. Bartlett II. “This applies equally to residential and business customers and is effective immediately.”

The commission may take emergency action under certain circumstances. These actions are being taken pursuant to the Emergency Moratorium provisions contained in the Commission’s consumer protection rules: Chapter 815, section 3; Chapter 660, section 3; and Chapter 290, section 4.




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