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Ambulance staff recovers from COVID-19, back to work

By Staff | Dec 01, 2020
Source: File photo Staffing is back to normal at North East Mobile Health Services' Rockport base, following the recovery of several staff from COVID-19.

ROCKPORT — Town managers for Camden, Rockport, Hope and Lincolnville recently were updated on staffing at North East Mobile Health Services, following the Nov. 13 news that several staff had tested positive for COVID-19.

The Scarborough-based company is currently contracted to provide emergency ambulance services to the four towns. It also provides inter-facility transfer services for  MaineHealth patients.

"Staff is back to work and staffing levels have returned to normal," said Jonathan Powers, operations manager for the Rockport division of North East Mobile Health.

"The three staff that tested positive from the initial exposure remained asymptomatic during their isolation and experienced no complications," according to Powers.

"The past two weeks' activities have been busy with coordination to ensure our team and the public's safety while continuing adequate staffing to maintain appropriate coverage for the four towns."

North East Mobile maintained regular contact with Maine Emergency Medical Services and Centers for Disease Control to follow up with all staff, coordinate repeat testing for 28 days after exposure, and continue to follow all recommendations for PPE and decontamination procedures, according to Powers.

"Maine CDC also worked on contact tracing to notify and update any citizens that came in contact with positive staff. To our knowledge, this was a small number of affected and no poor outcomes."

Powers praised the work of staff during the past few weeks, saying, "I cannot speak highly enough of my team and the efforts they put forth in these times."

The Rockport base initially anticipated and planned for the worst for staff shortages, but maintained adequate staffing levels and stayed in regular contact with mutual aid partners, Powers said. They had contingencies to bring trucks and crews from the company's other divisions to maintain coverage, but this was not necessary.

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