CAMDEN — Coalition Greenwich, a division of S&P Global’s analytics company CRISIL, has named Camden National Bank a 2022 Customer Experience (CX) Leader. This marks the fifth consecutive year that the bank has been recognized in the Retail Banking category, and its third year in the Commercial Small Business category.

“These impressive awards are a reflection of our whole team’s commitment to customer service,” said Greg Dufour, president and chief executive officer of Camden National Bank. “We maintain our high standard of customer satisfaction, with each area of the bank continuing to focus on ensuring that our products and services empower our customers to address their financial needs and goals with the guidance of our experienced bankers.”

This year, the bank was one of only three U.S. banks recognized for retail banking excellence, and one of five to be awarded for commercial small business banking. In both categories, the bank was honored as a leader in overall customer satisfaction, likely to recommend, and ease of doing business.

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