Your name: Heidi
Which store do you work in or what is your main duty within The Loyal Biscuit Co. team?: I work all three! In a nutshell, I am the CEO, CFO, COO, HR, PR, Marketing, Webmaster, Social Media Director, IT, Purchasing, Buyer, Events & Promotions, Pet Nutritionist, Community Relations, Customer Relations, Bookkeeper and Occasional Janitor. :)
How long have you been with The Loyal Biscuit Co.?: Since Jan. 19, 2010 - almost 4 years!
How many furry, feathered, or scaled family members do you have and what are their names and ages?: Ohhhh - we have three dogs and two cats - Fenway, 5 1/2 (pictured above); Chuck, 3; George, 1; and for cats, Meredith and Christina, 1 1/2 year old sisters. They are our product testers :)
What’s one thing Loyal Biscuit customers might not know about you?: I have been volunteering for the community since I was in the 8th grade and have served on a board of directors for local organizations since I was 24 (Maine Lobster Festival, Habitat for Humanity, Rockland Rotary, Pope Memorial Humane Society of Knox County). And I absolutely love to play the game of basketball, I even played in college!
List three favorites (e.g. color, food, movie, brand of toothpaste, etc): ICE CREAM!!!!, the color hot pink, and my mom's meatloaf.
How do you like to spend time outside of work?: I have time outside of work??? Just kidding!! I love to spend time with my friends and family. A nice dinner out with friends is the best!
Who would win in a fight, a caveman or an astronaut?: Caveman.
What’s one of your favorite products we sell and why is it a favorite?: So many to choose from! Right now, I love the Dirty Dog Doormat - I have four of them in the house. We just renovated our downstairs this past year and I want to protect our floors. I have one under the water bowl, one in front of the sink, and two by the door (to cover both directions you can go when coming in the house!). The best part is when they get dirty, throw it in the wash and it comes out like new!
If you could spend the afternoon with any three people, living or passed, who would you choose and what would you spend the time doing?: Billy Joel, because I love his music and would just want to listen to him sing all day. Shannon Kinney, because she has the amazing ability to get things done, and I want to learn from her. My husband Joel, doing absolutely nothing, we both have hectic work schedules, he works nights, I work days and we easily both work 70-80 hours a week. When we do see each other, it is a rush to get things accomplished. A full afternoon with Joel doing nothing would be awesome.
If you had three wishes that you could use with only yourself in mind, what would you wish for (and “more/infinite wishes” doesn’t count)?: I want to be somewhere warm on a nearly deserted tropical beach with a good book and lots of sun! I wish I could travel more, to lots of different places, like Europe and Australia. I want to drive across country, taking time to check out all of the beautiful scenery and take photos of it all!
What are you most proud of?: The Loyal Biscuit Co. and what we have accomplished in less than 4 years.
If you could hire any fictional character (from any medium) to work a day with you in the store, who would you pick and why?: Chilly Willy. He is cute and I have a slight obsession with penguins.
If you could open up a Loyal Biscuit anywhere in the world, where would you choose?: On the beach in Hawaii :)
Tell us a joke!: Q: What do you call a dog magician? A: A labracadabrador.
The Loyal Biscuit Co. was named The Best Maine Pet Store by the readers of Downeast Dog News for 2010, 2011 and 2012; Best of the Best for Knox County for 2010, 2011, 2013; Best of the Best for Waldo County 2013, 2012 Pet Store Retailer of the Year - Honorable Mention and 2013 Retailer of the Year - Outstanding Growth from Pet Product News International.
The Loyal Biscuit Co. is located at 442 Main St., Rockland; Reny's Plaza, 1 Belmont Ave, Belfast; and 39 Mechanic St., Knox Mill, Camden. You can find the LBC online at www.loyalbiscuit.com or www.fb.com/loyalbiscuit.